Terms

1. The service

Day Dreamer English lets a student request a live, one-to-one English lesson with a specific teacher at a specific hour. Teachers set their own lesson prices and availability. A confirmed lesson takes place in the browser; no software installation is required.

The site is a scheduling and classroom service. It does not promise a particular learning result, grade, exam outcome or employment outcome.

New in version 2026-11-10.

The site offers a free level test. Its result is an estimate of your level in grammar, vocabulary and reading on the CEFR scale, produced by your own answers. It is not a certificate or an official assessment, it does not measure speaking or listening, and it should not be relied on as proof of your level. A teacher may confirm or correct it in a lesson.

2. Accounts and responsibilities

Give information that is accurate and keep it up to date. Keep your password and sign-in session private, and tell us if you think someone has used your account without permission. You are responsible for activity carried out through your account.

Use the service respectfully and lawfully. Do not impersonate another person, interfere with the service, attempt to access another account, or use a lesson or classroom to harass, threaten or unlawfully record another person.

Teachers are responsible for the accuracy of their profile, availability, lesson description and notes. Students are responsible for choosing a suitable teacher and being ready for the lesson.

3. Requests and payment review

A student chooses a teacher, course, date and hour, then sends a request. The request holds the hour temporarily while the student reports a GCash transfer. Payment is simulated: no card is charged and Day Dreamer English does not call GCash or verify a transfer automatically.

An administrator reviews the transfer reference and either confirms or rejects the report. The lesson is not paid or ready for the teacher to accept until the transfer has been confirmed. A request can expire, be declined, or be withdrawn before it is confirmed.

Prices are shown before a request is sent. A teacher cannot sell the same hour to two bookings. The service may display a payment as under review while an administrator checks it.

4. Lessons and cancellation

Lessons require at least 24 hours’ notice when they are booked. The classroom opens in the browser 10 minutes before the scheduled start. Join on time with a reliable connection and give the teacher a fair opportunity to teach.

A student may cancel a confirmed lesson 12 hours or more before its start. When that rule is met, the lesson amount is refunded. A teacher’s decline or an unanswered request can also result in a full refund after a previously confirmed transfer. A teacher or an administrator may cancel a booking at any time, and any amount already paid is refunded to the student.

A refund remains due until the student provides a destination for it and an administrator records the transfer back. Because payment is simulated, the site records this workflow; it does not send money itself.

5. Lesson packages

New in version 2026-11-09 — draft, pending owner review.

Where a teacher offers them, a student may buy a package of 5 or 10 lessons with that teacher, paid in a single GCash transfer to that teacher. The price of each lesson in the package, the total, and the period in which the lessons can be used are shown before the package is reserved: 90 days for 5 lessons and 180 days for 10, counted from the day an administrator confirms the transfer. A package is a set of prepaid lessons, not a subscription: nothing renews.

The payment review of section 3 applies. The student has 48 hours to report the transfer, and the package is not active until an administrator confirms it. Payment is simulated in the same way: no card is charged and the site does not verify a transfer automatically. Packages cannot be combined with coupon codes or trial lessons.

Each lesson of an active package is requested like any other lesson, without a new transfer, and must start before the package ends. The teacher may accept or decline. Where a single lesson would be refunded (a declined, unanswered or withdrawn request, a cancellation 12 hours or more before the start, or a cancellation by the teacher or an administrator), the lesson goes back to the package instead. Where a single lesson would not be refunded (a cancellation by the student closer to the start, or a lesson the student does not attend), the package lesson is used.

Lessons that are not used do not lose their value. A student may ask at any time for a refund of the lessons not yet booked or used, at the price paid for each lesson in that package, and the package then closes. When the package period ends, the lessons still unused are refunded in the same way, without a request. An administrator may also close a package and refund its unused lessons. These refunds follow section 4: the amount remains due until the student provides a destination for it and an administrator records the transfer back.

A package belongs to the student who bought it and the teacher it was bought with. It cannot be moved to another student or another teacher.

6. Notes, classroom content and availability

A teacher may save a post-lesson notebook entry with a summary, vocabulary and homework. Published notes are available to the student through the service. Classroom chat and whiteboard content are available to the lesson participants while the lesson is open.

Only share material you have the right to share. Do not place passwords, payment credentials, sensitive personal information or another person’s confidential information in lesson content.

7. Changes, suspension and ending an account

We may change, suspend or stop a feature when needed to operate or protect the service. We will not describe a simulated payment as a real payment. We may suspend or close an account that breaches these terms, threatens the service or creates a safety or legal risk.

You may stop using your account at any time, and you can delete it yourself in Account. Some records may need to remain for the time required to resolve a booking, refund, dispute, security matter or legal obligation.

8. Contact and final review

Questions about these terms can be sent to the owner through the contact details that will be published here after review:

This draft is version 2026-11-10 and remains pending owner review. The final version should identify the responsible legal entity and any applicable governing-law details before publication.